Questions to help you relax...

It is important to book the thermal experience online. If you come in person with no reservation, there might be some waiting time depending on availability.
Book your thermal experience

Access to the thermal experience is valid for a period of four hours. However, booking a treatment guarantees you access to the thermal experience for the whole day.

Bathing suit and beach sandals are mandatory during your visit to the spa. It is recommended to bring your bathrobe, towel, and bottle of water. We also offer them for rent at the spa reception. You do not need to bring a padlock for your locker; everything you need will be provided upon arrival.

You can make a change or cancel your reservation at no charge up to 24 hours before your appointment or hotel stay.

Gift certificates have no expiration date and are activated 24 hours after your purchase. You can purchase them online, by phone, or directly at the spa or hotel. The monetary value of your certificate can be used in all our points of sale and on all our products and services.

Unfortunately, for allergy reasons, we do not allow food from outside our premises. We offer a bistro service where you will certainly find what you are craving for.

We are open every day from 8:30 am to 10:00 pm.        

The only exceptions to these hours are for the following dates:

December 24-25: 9:00 am to 6:00 pm

December 31: 9:00 am to 6:00 pm

Arrival time starts at 4:00 pm and departure time is 12:00 pm the next day.

As a hotel client, you are entitled to a 65$ rate for access to the Spa from 4pm to noon the following day. You can enjoy the Spa upon your arrival and return there after your night's stay! Bathrobe and towel rental are included in this rate. The spa is located in front of the hotel and is accessible on foot or by shuttle bus (winter season).

  • Continental breakfast (served every day from 6:00 am to 10:00 am).
  • Access to the outdoor, in-ground and heated pool from 9:00 am to 9:00 pm (summer season only).
  • 24-hour room service for snacks and drinks (we do not have a restaurant in the hotel).
  • For longer stays and due to health restrictions during the pandemic, room cleaning service is provided every 3 days

Yes, we do accept pets at the hotel. An additional fee of $15 per night and a $100 deposit will be requested upon arrival.