Warning

Spa and Hotel Le Finlandais (including its various subsidiaries and affiliates) offer various websites. Your use of these websites is subject to the following terms and conditions. By using the Spa and Hotel Le Finlandais websites, you accept these terms and conditions.

Terms and Conditions of A genuine Le Finlandais vacation!

The Contest starts on July 19 2021 at 9:00 a.m. and ends on July 23 2021 at 11:59 a.m.
The Contest is open exclusively to permanent residents of Quebec who have reached the age of majority on the opening date of the Contest, i.e. July 19, 2021. Participation in this Contest is excluded to employees, agents and representatives of Spa and Hotel Le Finlandais and of any company, corporation, trust or other legal entity controlled by or related to Spa and Hotel Le Finlandais, as well as, if applicable, their franchisees, advertising and promotional agencies, and affiliated merchants, their suppliers of prizes, materials and services related to this Contest, as well as their immediate family members (brothers, sisters, children, father, mother) and their legal or common-law spouse, with whom they reside or not, as well as all persons with whom these employees, representatives and agents may reside. To participate in the Contest, cookies must be accepted.

In order to participate in A genuine Le Finlandais vacation!, you must go to Spa and Hotel Le Finlandais page (https://spalefinlandais.com/en/summer). You will get one (1) entry into the draw (A genuine Le Finlandais vacation!). No purchase is required to enter the contest. You may only comment once online for the entire duration of the contest or you may be disqualified.
A genuine Le Finlandais vacation! Contest offers you the chance to win a couple of tickets for the thermal experience.

The prizes can be redeemed by the winners without any expiry date. The prize is non-cash, non-exchangeable, and nominative (valid only for the person who wins the Contest). The prize is limited to the normal operations of Spa Le Finlandais, its opening hours and operation conditions. Prizes cannot be used to pay a balance.

A draw will be held during the competition. The draw will take place on July 19, 2021 at 12:00 a.m. where 50 participants will be randomly selected. Each winner will win a couple of tickets for the thermal experience (100 prizes to be won in total). The winners of the draw will be announced on Spa and Hotel Le Finlandais page https://spalefinlandais.com/en/summer.

In order to be declared a winner, any selected participant must:

  • be reached by Spa and Hotel Le Finlandais via email or phone within five working days after the draw. If the participant is not reached within the prescribed time, he/she will automatically forfeit the prize without any recourse or other form of compensation. Their participation will be cancelled and a second participant will be selected. If the second participant is not reached within five business days of the second selection, his/her participation will be cancelled and a third participant will be selected, under the same conditions. In the event that the latter cannot be reached, the prize will not be awarded;
  • have accepted the prize, which may not be transferred to another person, substituted for another prize or exchanged in whole or in part for cash or any other form of compensation;
  • have completed and signed a declaration and disclaimer form sent to the winner by email or other means and have returned it to Spa and Hotel Le Finlandais within the period indicated in the letter accompanying the form.

By entering the Contest and signing this form, the winner also gives his or her consent to the terms and conditions and authorizes Spa and Hotel Le Finlandais to use his or her name, city of residence, photograph, image, voice and statements in connection with the Contest without compensation. By signing this form, the winner also declares that he or she accepts the prize and releases Spa and Hotel Le Finlandais from any liability that may arise from his or her participation in the Contest, or from the awarding or use of the prize.

Failure to comply with one of the conditions mentioned in these rules or to accept the prize will result in disqualification of the selected participant. In such a case, Spa and Hotel Le Finlandais may, at its sole discretion, cancel the prize or, if time permits, make another selection until a participant is declared a winner in accordance with these rules.

Within five business days of receiving the completed and signed form and the successful answer to the mathematical skill-testing question, Spa and Hotel Le Finlandais will contact the winner of the prize to make the necessary arrangements to award the prize to the winner.

This offer is limited to normal operations of Spa and Hotel Le Finlandais, its opening hours and operation conditions. If Spa and Hotel Le Finlandais cannot offer the service for reasons beyond its control, the prizes described above do not offer any compensation mechanism and unused treatments cannot be replaced, transferred or combined in any way.

Massages must be booked in advance by contacting 450 971-0005 or 1 888 971-0005. Spa and Hotel Le Finlandais reserves the right to withdraw the prizes described above from any person who does not comply with the rules and regulations of Spa and Hotel Le Finlandais, or from any person who behaves in an aggressive or disrespectful manner towards the employees and suppliers of Spa and Hotel Le Finlandais.

Terms and Conditions

Prices are subject to change without notice and may vary according to the time of year or day of the week. For your security, Spa and Hotel Le Finlandais may require the card used to make the online purchase as well as valid identification card upon arrival.

Cancellations, returns and exchanges :

If cancellations are made less than 24 hours prior to your reservation at the spa, the total amount of your reservation will be charged to your registered credit card. No changes are made less than 24 hours prior to booking. In the case of a reservation at the hotel, the amount of one night will be charged to the registered credit card. Gift cards are non-exchangeable and non-refundable.

Specific terms and conditions for the Spa :

The minimum age for access to the baths is 16 years old. For individual massages, you must be at least 18 years old. We suggest that you arrive 30 minutes before your appointment to fill out a health form. Towels, swimming costumes and sandals are mandatory throughout your visit to Spa le Finlandais. Towels and bathrobes are available for hire at the reception desk. Sandals and swimming costumes are also available for sale in our shop. Lockers are at your disposal and free of charge, the locking mechanism is provided. Food is not allowed on site. Being a place of relaxation, we ask all our guests on site to remain silent and discreet during their stay. For the privacy of our visitors, we ask those present on the site not to use their telephones to take pictures or engage in any activity that may disturb the peace and relaxation of other guests.

Specific terms and conditions for the Hotel :

Normal arrival time is 16:00 and departure time is 12:00 noon. The entire hotel is non-smoking. If you are planning to visit the spa, you must check in at the hotel beforehand. All personal information we collect is kept in a secure environment. Our employees are obliged to respect the confidentiality of your information.

Specific terms and conditions for the purchase of gift cards :

Gift cards cannot be used on the day of purchase. We require a minimum of 24 hours to activate the card.

There are several types of cards: cards displaying an amount and cards displaying one or more products and services. All of our cards are valid for life. Cards displaying a description are valid for the service described on the card for one year, after this period the card is valid for the amount contained in the card. You may in any case use the card for the amount and not the service description if you wish. All our cards can be used for all products and services offered by the Spa and Hotel le Finlandais.

Privacy Policy

In order to provide a better service to our customers, we collect a certain amount of personal information. We are committed to respecting the confidentiality of the personal information we collect, and we will never share this information with a third party.

Collection of Personal Information

We collect the following information : Name, First name, Postal address, Postcode, Email address, Telephone / fax number
Credit card number.

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and/or log files to collect information about you.

Forms and interactivity

Your personal information is collected through forms : Website registration form, Order form, Opinion poll, Competition

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

In order to exercise these rights, you may :
Postal code: 124-125 Boulevard Labelle, Rosemère J7A 2G9
E-mail: info@spalefinlandais.com
Telephone: 450 971-0005

Right of access

We undertake to recognize a right of access and rectification for the persons concerned who wish to consult, modify or even delete information concerning them.
The exercise of this right will be made:
Postal code: 124-125 Boulevard Labelle, Rosemère J7A 2G9
E-mail: info@spalefinlandais.com
Telephone: 450 971-0005

Security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

SSL (Secure Sockets Layer) protocol
Access management – authorised person
Network monitoring software
Computer backup
Login / password
Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.

Our commitment to the protection of personal information meets the requirements of the VeriSign program.

Use of materials on Spa and Hotel Le Finlandais

Spa and Hotel Le Finlandais maintain websites for your personal entertainment, information and education. The trademarks, service marks, brand identities, titles, characters, trade names, graphics, designs, copyrights and other properties appearing on the Spa and Hotel Le Finlandais websites are protected intellectual property used by Spa and Hotel Le Finlandais and/or its related companies. These properties may not be copied, reproduced, republished, downloaded, displayed, posted, transmitted or distributed in any way, except that you may, for personal, non-commercial use only, download one copy onto your personal computer. In order to protect these valuable assets, the Spa and Hotel Le Finlandais must prohibit any other use without its prior written consent. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any copyright or other intellectual property right.

Copyrights

You should assume that everything you see or read on the Spa and Hotel Le Finlandais websites is protected by copyright unless otherwise stated and may only be used in these Terms and Conditions or in the text on the Spa and Hotel Le Finlandais websites without the written permission of Spa and Hotel Le Finlandais. Spa and Hotel Le Finlandais neither warrants nor represents that your use of materials displayed on Spa and Hotel Le Finlandais websites will not infringe rights of third parties not owned by or affiliated with Spa and Hotel Le Finlandais. The images, photographs or illustrations displayed on the Spa et Hôtel Le Finlandais websites